Privacy Policy
I, Carole Bennett, am committed to ensuring that your privacy is protected.
Should I ask you to provide information by which you can be identified, this information will solely be used internally in accordance with the following Privacy Policy.
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In accordance to GDPR / Data Protection Act, this policy sets out how I, Carole Bennett – Reflexology Therapist, Transformational Life Coach and Hypnotherapist, collect, use and protect any personal data you provide via this website or any type of written or oral communication (emails, texts, phone or face to face conversation whether in person or online).
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I reserve the right to update this policy from time to time.
The latest version is provided on the website and your may request a copy by sending an email to carole@HolisticTouch-uk.com
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DATA CONTROLLER
Holistic Touch UK
CONTACT DETAILS
Carole BENNETT
+44 (0)7946 526646
SECTION 1 – HOW DO WE COLLECT YOUR PERSONAL INFORMATION
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Your personal information is collected at the time of enquiry, booking, during the initial consultation, while taking treatment or session notes or during sessions you consented to being recorded, as well as whenever you communicate with us about potential or current bookings.
SECTION 2 – WHAT DO WE COLLECT
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Contact information (name, email, phone, address)
Personal and professional situation
Key health and lifestyle information relevant to safe clinic practice
Session or treatment notes
If applicable, photos or session recordings with expressed consent
SECTION 3 – HOW DO WE STORE & DISPOSE OF YOUR INFORMATION
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All your information is stored securely on a password protected computer and ultimately shredded.
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SECTION 4 – FOR WHAT PURPOSE DO WE HOLD YOUR PERSONAL INFORMATION
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The basis of retaining this information is to provide you with the best service options, advice and care.
By law, we are also obliged to retain* this information for the following reasons:
1-To deliver the best service in accordance with the information we are given by you.
2-To deal with potential insurance claims.
3-To deal with legal matters.
4-To comply with professional body requirements.
[*records must be kept for 7 years for adults and until age 25 for children.]
SECTION 5 – CONSENT
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When you provide personal information during an enquiry, your initial consultation or during your reflexology treatments or coaching sessions, you consent to Carole Bennett the use of this information for the purpose of the treatments or sessions only and, should you have expressed to it during the initial consultation, for marketing purpose as well.
You may withdraw your consent at any time in writing by emailing carole@HolisticTouch-uk.com
SECTION 6 – DISCLOSURE
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I may disclose your personal information if I am required to do so by law for your own safety or the safety of others.
SECTION 7 – SHARING
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I do not share your information with any third-party unless obliged by law or given explicit consent by you either for referral purposes and additional support (with other healthcare providers and coaches) or marketing purposes.